Where to find our reference number example Our reference number?* 8-digit number, found at the top of any email and letter from Ember JDPolicyholders name(s)?* (As shown on your insurance documents)Your name?* First Last (You must be a policyholder for us to send you the documents)Email address?* Enter email Confirm email (For Data Protection we must already have this email address on our records)Contact telephone number?*