{"id":9145,"date":"2022-05-19T11:19:14","date_gmt":"2022-05-19T10:19:14","guid":{"rendered":"https:\/\/www.emberjd.com\/?p=9145"},"modified":"2022-05-19T11:19:14","modified_gmt":"2022-05-19T10:19:14","slug":"answering-the-phone","status":"publish","type":"post","link":"https:\/\/www.emberjd.com\/emberjd-blog\/answering-the-phone\/","title":{"rendered":"Answering the phone"},"content":{"rendered":"
Thought we’d add our two-penneth worth regarding answering the phone, or as often the case not being able to speak to someone. Generally the call is picked up after a couple of rings, which doesn’t give any sort of comfort, as then on a call handling system. You make your selection, which may or may not fit in with what you’re ring for and wait. The amount of time you wait and the number of times you give up and try again seems unlimited. The vast majority of home insurance providers seem to be bogged down in this never ending call handling way of doing things. You pay your money and make your choice. If you’re patient, the matter isn’t urgent, or if it can be handled another way, great. We know things can be frustrating, after all there are insurances that we the staff of Ember JD<\/a> need that we don’t do, such as motor and pet, so know first-hand that answering the phone is an issue.<\/p>\n